Last Updated: 17 February 2026

Aunty Jenny’s Limited trading as Vintage Lindy Lou ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Aunty Jenny’s Limited, trading as Vintage Lindy Lou, a UK‑based business operating an online presence and physical tearoom. We are the Data Controller responsible for your personal information. Contact details for all privacy matters:

Email: Info@vintagelindylou.co.uk

Address: Vintage Lindy Lou Tea Room, The Willows Park Building, Waterside Garden, Crayford, DA1 4JJ

Telephone: 01322 526 797

 

2. Personal Data We Collect

We may collect and process the following categories of information:

• Identity Data: name, title.

• Contact Data: email address, telephone number, postal address.

• Booking & Transaction Data: table bookings, event registrations, purchase history, payments (card details are processed only by PCI‑compliant providers).

• Technical Data: IP address, browser type, device type, pages visited, and cookie identifiers.

• Marketing & Preference Data: your communication preferences and consent records.

• Correspondence Data: messages sent via website forms, email or social media.

3. How We Collect Your Information

We collect your information through:

• Forms you complete on our website.

• Bookings made online or in person.

• Cookies and similar technologies used on our website.

• Direct emails, phone calls and social media messages initiated by you.

4. How We Use Your Information (Lawful Bases)

We only process your data when we have a lawful basis to do so:

• To respond to enquiries (legitimate interests).

• To process bookings, orders or gift vouchers (contract).

• To send service messages such as booking confirmations or changes (contract).

• To send marketing communications where you have opted in (consent).

• To improve our website and customer experience (consent for analytics cookies).

• To comply with legal or regulatory obligations (legal obligation).
 

5. Cookies and Similar Technologies

We use essential cookies to make our website operate securely and efficiently. With your consent, we also use optional cookies for analytics and performance tracking.

You can accept, reject or adjust cookie settings at any time using our cookie banner or browser controls.

 

6. Sharing Your Personal Data

We may share your data only with trusted providers such as:

• Website hosting and IT support services.

• Payment processors.

• Booking and email communication platforms.

• Professional advisers such as accountants or insurers.

We never sell your data.

7. International Transfers

Some third‑party service providers may store or access your data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy regulations or International Data Transfer Agreements.

8. Data Retention

We keep your information only as long as necessary:

• Enquiries: up to 12 months.

• Bookings and transaction records: up to 6 years for accounting and legal requirements.

• Marketing contacts: until you unsubscribe or request deletion.

9. Your Rights

Under the UK Data Protection Act 2018 and the General Data Protection Regulations ("GDPR"), you have the following rights:

• Access your personal data.

• Rectify inaccuracies.

• Request erasure (“right to be forgotten”).

• Restrict how your data is used.

• Object to processing.

• Data portability (transfer your data to another provider).

• Withdraw consent at any time.

To exercise your rights, contact us using the details above.

10. Children

Our website and services are not intended for children, and we do not knowingly collect data from anyone under 13 without appropriate consent.

11. Data Security

We use a combination of technical and organisational measures to secure your personal data, including encryption, access controls, secure hosting and staff training.

12. External Links

Our website may link to third‑party websites. We are not responsible for their privacy practices, and you should review their policies separately.

13. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date.

14. Contact Information

For all privacy‑related queries, contact:

Aunty Jenny’s Limited trading as Vintage Lindy Lou

Email: Info@vintagelindylou.co.uk

Address: Vintage Lindy Lou Tea Room. The Willows Park Building, Waterside Garden, Crayford, DA1 4JJ

Telephone: 01322 526 797